About Brandy
With a background in entrepreneurship and training development, Brandy brings a practical, hands-on approach to supporting business readiness and user adoption. Brandy focuses on change management and training for large system implementations. She supports business readiness through training development, documentation, and user support, helping teams transition into new ways of working. With experience supporting a RightAngle implementation, she takes a practical, structured approach to making change more manageable and easier to adopt.
Expertise & Specialties
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Change Management & Business Readiness
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Training Development & User Enablement
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ETRM Implementation Support (RightAngle)
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Process Documentation & Change Impact Support
Notable Projects & Achievements & Publications
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RightAngle (S23) Implementation Support – Supported change management and training activities as part of a large ETRM implementation. Contributed to training materials and supported users through go live and stabilization.
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Training and User Enablement Development– Developed structured training materials, user guidance, and role-based learning content to support adoption of new processes and system functionality.
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Lessons Learned & Continuous Improvement Initiative – Contributed to capturing and organizing project feedback and lessons learned to support continuous improvement and inform for future phases.
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Entrepreneurship & Training Program Development – Built and operated a successful service-based business for over a decade, developing and delivering hands-on training content, creating standardized processes, and mentoring individuals to build technical skills and client service capabilities